Frequently Asked Question's

Q?

Do I have to buy Painmaster MCT on the internet?

A.

No. Painmaster is available from our authorised dealers all over the India and other healthcare practitioners . Ask for Painmaster Micro Current Therapy at your local dealer and remember to request product tips and brochures to help you get the most from your Painmaster MCT use. OR you can send request online.

Q?

How long do I need to use it for?

A.

Because Micro Current Therapy works at the cellular level using only micro-currents it works slowly. Patience is the key to getting great results. For some people the results are apparent in a few hours, for others a few days treatment initially may be required to establish if the therapy is effective.

Important: It’s important to understand not every pain treatment type works for everyone. A trial will establish whether Painmaster works for you. If you have continuing pain please consult your doctor immediately.

Q?

Is Painmaster a TENS machine?

A.

No, Micro Current Therapy is quite different to TENS. Both MCT and TENS are Electrotherapy devices, however they use different levels of current and may provide different kinds of relief depending on each person’s needs. Painmaster operates on one frequency only at all times and the current cannot be felt by the user.

Q?

What is Painmaster MCT For Women?

A.

Painmaster MCT for Women uses the same technology as regular Painmaster and can be used just like regular Painmaster for the same conditions. Painmaster for Women has been re-engineered for more discreet and feminine use with changes to patches, electrodes and battery indicator light (now light green for use under sheer clothing).

Q?

Is Painmaster MCT for headaches?

A.

Painmaster MCT cannot be used on the head. Headaches caused by neck pain may be relieved by using Painmaster MCT on the back of the neck. Only a trial will determine whether this is effective for you.

Q?

Will I feel the current, generated by the PainMaster MCT Patch?

A.

No. The micro current generated by the Painmaster MCT Patch is too low to be felt by the vast majority of people.

Q?

Can children use the patch?

A.

Children under the age of 12 should NEVER use or play with the patch.

Q?

Are there spare patches in the pack?

A.

No, each Painmaster pack contains one set of patches. If used carefully and on clean skin the patches generally last as long as the battery, however replacement patches are also available in packs of 2 sets (4 patches)..

Q?

Can I replace the battery when it runs out?

A.

No, the units workable lifespan is the same as the battery. The battery is hard wired to ensure the current remains exactly as required. When the battery is exhausted you will need to purchase another Painmaster.

Q?

Do I need to use the plastic provided to store the pads when not in use?

A.

Yes, the plastic has a special coating on 1 side which helps to improve the life of the pads by allowing them to be removed and re-applied more often. Please read carefully which side to stick the pads on. Sticking the pads on other surfaces when not in use will reduce the pads life.

Q?

Can I use MCT patches in conjunction with pain medication?

A.

Yes. The MCT patch relieves pain in a totally different way. If you are concerned about this please consult your Doctor. Do not use Painmaster directly over or near transdermal drug delivery patches.

Q?

Can I use Painmaster MCT if I have an insulin pump?

A.

No, Painmaster MCT is not for use when an insulin pump is in use.

Q?

Can I use the patch if I am pregnant?

A.

No. Pregnant women should not use the patch.

Q?

Can I use the patch if I have a pacemaker?

A.

Individuals with a pacemaker should NEVER use the patch.

Q?

Can I use the patch with Transdermal Drug Delivery patches?

A.

Yes it is safe to use Painmaster with Transdermal Drug Delivery patches, however Painmaster patches should not be placed directly over or near other patches.

Q?

Can I wear it longer than 3-5 days?

A.

We suggest that the user wear the unit for no longer than 3-5 days and then remove it to avoid irritation to the skin from the adhesive. If there are no signs of irritation, it can be reapplied for additional 3-5 days or until irritation appears. Also, as part of the patch, a small red indicator light is attached. When this light goes out the patch is no longer effective..

Q?

Can Painmaster MCT be used on open wounds?

A.

No, Painmaster MCT is not designed for this use. Consult your physician for treatment of open wounds.

Q?

Does it go directly on the area of pain?

A.

No. You should surround the area of pain, placing the patches either up and down or side to side around the pain.

Q?

Do the patches contain Latex?

A.

No, Painmaster MCT patches are Latex free. .

Q?

How long will the battery last?

A.

The battery will last for up to 300 hours of total use. Battery life depends on individual usage of the product and the conductivity of the skin.

Q?

How many times can I apply the patches?

A.

The patches can be applied daily over an extended period. The amount of times depends on the cleanliness of the skin as every person is different. Factors such as body hair and sweat may reduce the number of applications. Spare patches are available in packs of 2 sets (4 patches).

Q?

How will I know the Painmaster MCT Patch is transmitting micro currents?

A.

Attached to one of the patches is a small red light. As long as this light is illuminated the patch is working. Both patches must be in contact with the skin in order to transmit the therapeutic current. The battery can also be tested by gripping each electrode with your fingers as shown below to demonstrate if the unit is still working.

Q?

I have metal implants, can I use Painmaster over them?

A.

There is no specific evidence for or against using Micro Current Therapy over metal implants, however some users have reported pain or discomfort when doing so.

Q?

Is it waterproof?

A.

No. The Patches are splash proof only. Patches must be removed when showering or swimming or they will no longer work. The electrodes (The part with the wires) should never become wet.

Q?

Are there any side effects?

A.

If you have hypersensitive skin or are known to have allergic reactions to adhesive bandages, please contact your physician before using. If soreness or rash occurs at any time, discontinue use.

Q?

What type of battery does it use?

A.

A power supply is bonded to and is part of the microchip; it cannot be removed or replaced and is sealed inside the device to protect against water and other element damage.

Q?

What's the use and storage temperature?

A.

The MCT patch should only be used within the temperature range of 10 to 45 degrees celcius and a relative humidity range of 20% to 90%.